Chris and his colleague were consummate professionals. They met the timelines promised and were punctual, hard working and efficient. They clearly explained the issues with my heating system in layman’s terms and got my freezing home piping hot. They also brilliantly responded to an unscheduled follow up visit to correct a fault that we had caused through mismanaging the timer. They never billed us and we enjoyed a pleasant chat about some of Chris’s personal interests. A thoroughly decent chap. 3 days later Chris turned up to make the scheduled follow up test on all the systems, fine tuned as he’d advised would need doing and there has been no issue since. Brecon Boilers offer an incredibly reliable and professional service at a competitive price. A pleasure to give them my business. Ken Jones- Fan Dance Race Director